Shipping & Delivery

At Geluxury, we are dedicated to providing a premium shopping experience, ensuring that your luxury fashion items are delivered to you safely, swiftly, and conveniently. Our shipping services are designed for flexibility, and with our automated live tracking system, you can monitor your order in real time directly on our website from the moment it is dispatched until it reaches you.

We offer three shipping options to suit your needs:

1. Store Pickup

For customers who prefer to pick up their orders personally, we offer a Store Pickup option at our Lekki showroom. This allows you to collect your purchases at your convenience while also enjoying the in-store experience.

How it Works:

  • Place your order online and select Store Pickup at checkout.
  • Once your order is ready, you will receive a notification via email or SMS.
  • Visit our store within the specified pickup window to collect your item(s).
  • You can also monitor your order’s status in real time on our website using our automated live tracking system.

Benefits:
✔ No shipping fees
✔ Immediate access to customer service in case of any inquiries
✔ Enjoy an exclusive in-store experience
✔ Real-time order tracking available on our website

2. Local Pickup (Nearest Motor Park)

For customers outside Lekki or Lagos who prefer a cost-effective shipping solution, we offer Local Pickup at the Nearest Motor Park. This option allows you to pick up your order at a designated motor park in your location.

How it Works:

  • Select Local Pickup at checkout and specify your nearest motor park.
  • Once your order is dispatched, you will receive the driver’s contact details and estimated arrival time.
  • You can track your order’s journey in real time on our website with our automated live tracking system.
  • Upon arrival, present your order details and receive your package.

Benefits:
✔ Faster delivery for customers outside Lagos
✔ Affordable shipping option
✔ Convenient pickup locations across Nigeria
✔ Monitor your order in real time on our website

3. Doorstep Delivery

For ultimate convenience, we offer Doorstep Delivery, ensuring your luxurious fashion pieces are delivered directly to your home or office. This service is available within Lagos and nationwide.

How it Works:

  • Choose Doorstep Delivery at checkout and provide your full address.
  • Our trusted delivery partners will bring your package directly to your specified location.
  • You will receive tracking details and an estimated delivery time for your order.
  • With our automated live tracking system, you can monitor your order in real time on our website.

Benefits:
✔ Hassle-free delivery to your location
✔ Secure and reliable shipping
✔ Ideal for busy individuals who prefer home delivery
✔ Real-time tracking available on our website

Shipping Timelines

  • Lagos Orders: 1-2 business days
  • Outside Lagos (Motor Park Pickup & Doorstep Delivery): 2-5 business days

Additional Information

  • Orders must be fully paid before shipping.
  • Tracking details will be provided for applicable delivery options.
  • Customers can track their orders live on our website using our automated tracking system.
  • If you experience any delivery issues, kindly contact our customer support team for assistance.

At Geluxury, we prioritize speed, security, and convenience, ensuring that your luxury items arrive safely. With our automated live tracking system, you can monitor your order every step of the way in real time.

For any inquiries, contact our customer care team at [email protected].